Privacy

Last updated 20 October 2026

This page says what we collect, who else handles it, how long we keep it, and how to have it deleted. We sell your data to no one.

What we collect

• Your birth details: date, time and place, and the sex you choose for the BaZi calculation. We keep the place as you typed it and, when we found it in our list, as we matched it, with its coordinates and time zone. If you tell us where you live now, we keep that place too.
• Your email address. You sign in with it (we don't use passwords), and we send your readings to it. See "Emails" below.
• A name for the reading, if you give one. It appears on your reading and in the emails about it.
• Your readings, and the chart data we calculated for them. Beta testers and users who submit feedback or questions related to their reports can agree to let the ExactSky team read their reports to improve them or provide context. To change this, write to us at support@zodiacintegration.com.
• Readings for someone else. Their birth details and name, their email if you ask us to send the reading to them, your note, and the name you give as the sender. When they open it, the reading moves to their account.
• Relationship reports. The other person's birth details and name, and their email if it was given, entered by the person who asks for the report, with the other person's permission. We email the other person if their email was given, and once they say yes they can read it in their own account. Deleting your data removes your access and your details. The other person keeps their copy, without your name.
• Waiting and notify-me lists: your email, and for the birth-time list, the birth details you entered.
• Orders: what you bought and when. Card details never reach us.
• Network addresses (IP), stored with each new reading, sign-in request, reading form you send, and wait-list or notify-me sign-up, so we can apply daily limits that stop abuse.
• A copy of each email we send you.

Programs you apply to have their own privacy notice, given when you apply.

Our customer list

We keep a customer list: your email address, which readings you received, whether each was free or paid, and the dates. We keep it to run the service and to see who has received readings.

Emails

Our emails are about your account: sign-in links, your readings, your timing calendar, your orders, gifts, referral rewards, and wait-list invitations.

We send no marketing or newsletter emails today. If we start, we will ask you first, and every such email will have an unsubscribe link.

Who else handles it

• An astronomy calculation service calculates the chart. It receives your birth date and time, the birth place's name, coordinates and time zone, and, for the BaZi chart, the sex you chose. It doesn't receive your name or email.
• AI services write the readings from the chart we calculated. We try new AI models as they're released and use whichever performs best. We only use AI services whose terms say they don't train their models on what we send. Where a provider offers it, we ask it not to keep what we send. Otherwise it may keep it for a limited time under its own terms. They receive chart data, not your name or email. For the full reading, the chart data includes your birth date and time and the birth place's name, coordinates and time zone. Gift notes are not sent to them.
• Our hosting provider runs the site and stores its database and files, in the United States.
• Our email delivery service sends our emails. It receives your address and the message, which can include your name, links to your readings, sign-in links, and a gift's note.
• Stripe takes payment. It receives your email, the order number, the amount, the product name, any discount code, and a link back to your reading page. Your card details go to Stripe only.
• Our error-tracking service receives a report when the site or our worker hits an error. We set it not to collect form contents or personal details, and we remove sign-in, reading and gift links from these reports. A report can still include the address of the page where the error happened.

Cookies and browser storage

• A sign-in cookie, for 30 days after you sign in.
• An invitation cookie, for 30 days after you open an invitation link, so your code is still there when you send the form.
• A referral cookie, for 30 days, if you arrived through someone's share link.
• A cookie that carries a one-time message to the next page, such as "Home set to …". It ends when you close the browser.
• Your browser also keeps your light or dark theme choice.

We use no advertising, analytics or tracking cookies.

Server logs

Our hosting provider's request logs can include your IP address, the time, the page you requested and your browser type. They are kept for at most 30 days, for security and for fixing errors. Our own logs don't record each visit. When something goes wrong, they record the error and the page where it happened.

How long we keep it

• Your account, charts, readings, orders, our customer list and the emails we sent you are kept until you ask us to delete them.
• A sign-in link works once and expires after 30 minutes. It is removed a week after it expires. A sign-in lasts 30 days, and its record is removed 30 days after that.
• A free reading's page closes 7 days after you ask for it, unless you have a full reading. We keep the reading with your chart.
• IP addresses are kept with the records they came with.

Deleting your data

Email support@zodiacintegration.com from the address you use with us. We delete your readings, your charts, your gift records and your account, with the sign-ins and emails that go with them.

We keep only the payment records the law requires: the amount and date of each paid order, and Stripe's reference for the payment. We keep them under an account with no email or name.

We also keep a one-way code made from your email address (a hash), not the address itself. Our mail system checks it, so we don't send you email you didn't ask for. Email you ask for, such as a sign-in link, still reaches you.

If you come back later, you can create a new account, but the free reading is one per email address.

A database backup made before the deletion can still hold your data until that backup is removed. The services above keep their own records under their own policies.