Refunds
Last updated 24 September 2026
If you don't want your reading, we'll refund it. You don't need to give a reason.
Ask within 7 days of your purchase and we'll refund the full amount. Reply to your delivery email, or write to support@zodiacintegration.com from the email address you bought with.
How it works
- Stripe, our payment provider and merchant of record, returns the money to your original payment method. This usually takes 5–10 business days, depending on your bank.
- Once an order is refunded, its reading can no longer be opened.
- Referral rewards are only issued after this 7-day window closes, so a refunded purchase never earns one.
- The free reading costs nothing, so there's nothing to refund.